Customer Service is available to answer non-technical questions regarding product features and benefits, individual purchases and pricing, product registration or other service related information.

For technical questions, please contact Technical Support.

For online store questions, please contact our online store Customer Service directly.

• Sales Information
  Customer Service will assist users in finding the product best suited for their needs and offer pricing for individual purchases.
• Activation Issues
  Customer Service will assist users who are having difficulty activating their software. If your machine is not connected to the internet or you are experiencing other activation issues, Customer Service will help resolve the issue. Proof of payment is required.
• Refund Policy
  Nuance offers a thirty-day money back guarantee for the purchase price on all products bought direct or through the online store. If the chosen Nuance product does not meet the customer's needs, Customer Service will assist in the refund process. The thirty-day timeframe for returns begins on the date of purchase. Proof of payment is required.